Privacy Policy
Last Updated: January 2024
OrderGo ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our services, you agree to the practices described in this policy.
1. Information Collection
We may collect the following types of information: account information (name, email, phone number), business information (store name, address), transaction data (order information, payment records), device information (IP address, browser type), and usage data (feature usage, access times).
2. Use of Information
We use collected information to: provide and maintain our services, process transactions and send related notifications, improve and personalize user experience, analyze usage patterns to optimize products, send service updates and marketing communications (you can unsubscribe anytime), and comply with legal obligations.
3. Information Sharing
We do not sell your personal information. We may share information in the following circumstances: with third-party service providers necessary for providing services (such as payment processors), when required by law or in response to legal process, in the event of a company merger or acquisition, and with your explicit consent.
4. Data Security
We implement industry-standard security measures to protect your information, including data encryption, access controls, and regular security audits. However, please note that no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookie Usage
We use cookies and similar technologies to improve user experience, analyze traffic, and provide personalized content. You can manage cookie preferences through your browser settings, but disabling certain cookies may affect service functionality.
6. Your Rights
Depending on applicable laws, you may have the right to: access, correct, or delete your personal information, object to or restrict certain processing activities, data portability, and withdraw consent. To exercise these rights, please contact us using the information below.
7. Policy Changes
We may update this Privacy Policy from time to time. Updated policies will be posted on this page, and we will notify you of significant changes via email or in-service notification. We recommend reviewing this policy regularly.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: email privacy@ordergo.com, phone 02-111-6556, or through the contact form on our website.